What is User Onboarding?
User onboarding is the process of introducing new users to a product or service, and providing them with the information and support they need to become proficient and successful in using it.
Why User Onboarding is Important?
It enables customers to understand how to use a product, and helps them get value from it quickly. Onboarding users correctly ensures they have the information they need to use the product effectively, and that they’re able to overcome initial challenges easily.