Customer Support


What is Customer Support?

Customer support is the ongoing assistance provided to customers before, during, and after their purchase of a product or service.

Why Customer support is important?

Customer support is absolutely essential for the success of any business. Offering exceptional customer service can help a company build trust and loyalty among customers, generate repeat sales, increase customer satisfaction, and create a positive brand image.

What are examples of Customer Support?

Customer Support is a service that provides customers with help and assistance in product usage, troubleshooting and other related matters. It can be provided either over the phone or electronically through a variety of platforms such as email, chatbots, text messages or social media.