What is Customer Health Score?
The customer health score is a metric used to measure the overall health of their customers.
How Customer Health Score is measured?
It is calculated by taking into account various factors such as customer lifetime value, product usage, customer feedback, engagement metrics, and more.
Why Customer health score is important?
Customer Health Score is an important metric for businesses to understand the overall health of their customer base. It helps companies identify customers at risk and areas where they can improve customer experience and loyalty.