When you add any action in a Bot. You can recall it back in the next cards.
I will demonstrate to you this simple use case.
First, create a card and add some actions. It could be a list or an open-ended answer.
As you can see in this case
We have 4 options.
- Most likely
- Quite possibly
- Rather no than yes
- Definitely not
Suppose we want to recall the answer from “Why won’t recommend”
Just click on the card “What influenced your decision the most?”
Click on this little icon and Select the third Variable.
Now go to the next card in flow and click on it. Paste the variable in the description.
In our case, Click the last card and paste the variable in the description.
Now the Bot will recall the reason for not recommending and it will invite the user to book a demo.