Bots can be used to conduct surveys and collect user feedback. You can add multiple actions in the BOT e.g. Add forms, Request answers, Product tours, etc
Step 1 – Select a card #
Select the card and edit it
You can see that you can add Video, GIF, or Image along with Title and Description.
Step 2 – Add an action #
Now let’s add action to your card.
Click on the add new action to choose from a set of actions.
As soon you click on ADD NEW ACTION You will see a new menu that contains all the actions you can add.
You can collect user feedback with REQUEST AN ANSWER
You can navigate the user by CREATE A BUTTON
You can collect lead information with CREATE A FORM
You can segment users with an ADD TO SEGMENT
You can get users to start a product tour with START A TOUR
You can also add an action to complete the survey with the FINISH A SURVEY button
Step 3 – Save the BOT #
Don’t forget to save your progress by clicking on the Finish button in the top right corner.