How to add new actions in Bot?

Table of Contents

Bots can be used to conduct surveys and collect user feedback. You can add multiple actions in the BOT e.g. Add forms, Request answers, Product tours, etc

Step 1 – Select a card #

Select the card and edit it

click card to edit
Select the card in Bot

You can see that you can add Video, GIF, or Image along with Title and Description.

Step 2 – Add an action #

Now let’s add action to your card.

Click on the add new action to choose from a set of actions.

add an action
Add a new action

As soon you click on ADD NEW ACTION You will see a new menu that contains all the actions you can add.

You can collect user feedback with REQUEST AN ANSWER

You can navigate the user by CREATE A BUTTON

You can collect lead information with CREATE A FORM

You can segment users with an ADD TO SEGMENT

You can get users to start a product tour with START A TOUR

You can also add an action to complete the survey with the FINISH A SURVEY button

Choose form Actions
Select an action

Step 3 – Save the BOT #

Don’t forget to save your progress by clicking on the Finish button in the top right corner.

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